Refund Policy

1. Overview

Thank you for choosing Intimate Clinic for your proctology and intimate health services. This Refund Policy outlines our procedures regarding refunds for online consultancy services.

2. Refund Eligibility

Refunds may be issued under the following circumstances:

• Appointment Cancellation: If you cancel your online consultancy appointment within a specified timeframe (e.g., 24 hours before the scheduled appointment), you may be eligible for a refund.

• Technical Issues: In the event of technical issues on our end that prevent the completion of the online consultancy, a refund may be issued.

• Professional Unavailability: If the healthcare professional becomes unavailable for a scheduled appointment due to unforeseen circumstances, a refund may be provided.

3. Non-Refundable Items

The following items are non-refundable:

• Booking Fees: Any fees associated with booking the online consultancy appointment are non-refundable unless explicitly stated otherwise.

• Completed Consultations: Once an online consultancy session has been completed, the fees for that session are non-refundable.

4. Requesting a Refund

To request a refund, please contact our customer support team at refund@intimateclinic.com within the specified timeframe. Provide your name, appointment details, and the reason for the refund request.

5. Refund Processing

Refunds will be processed within a reasonable timeframe after the approval of the refund request. The processing time may vary depending on the payment method used.

6. Changes to Refund Policy

Intimate Clinic reserves the right to modify this refund policy at any time. Users will be notified of significant changes. Continued use of our services after such modifications constitutes acceptance of the updated refund policy.

7. Contact Information

If you have any questions or concerns about our refund policy, please contact us at intimateclinicindore@gmail